FAQ
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FAQ
  • Q: How long does it take to get a reply after we send you an inquiry?

    We will respond to you within 3 hours after receiving your inquiry on weekdays and 12 hours during non-working hours.

  • Q: Are you a direct manufacturer or a trading company?

    We are a direct manufacturer.

  • Q: What products can you provide?

    We mainly produce electronic truck scales, track scales, platform scales, steel coil scales, etc.

  • Q: What are the main application areas of your products?

    Our products cover almost all scenarios that require weighing, mainly in construction projects, mining, highways, resource recycling, and other industries.

  • Q: Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products according to the drawings or samples provided by customers.

  • Q: Do you produce standard parts?

    Yes, in addition to customized products, we also have regular standard parts, generally electronic truck scales of standard sizes, divided into export type and domestic trade type.

  • Q: What is your company's production capacity?

    We have a complete electronic truck scale production line with advanced and complete equipment, including laser cutting, plasma cutting, leveling machines, automatic welding production lines, etc. We can produce 2,000 units of various scales annually, totaling more than 15,000 tons.

  • Q: How many employees are there in your company, and how many of them are technical personnel?

    The company currently has more than 50 employees, including more than 30 professional technicians and more than 5 engineers.

  • Q: How does your company ensure product quality?

    Our company has a complete set of comprehensive quality management systems, and we strictly control the quality of every step of production. For the finished products, we will conduct a full inspection according to customer requirements and international standards.

  • Q: What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually pay 30% in advance and then pay the balance upon seeing the bill of lading. Our payment method is usually T/T, of course, L/C is also acceptable.